FlightHelp - Know your rights

What Are My Rights As An Airline Passenger?There are roughly 100,000 flights each day, all around the world. This means that there are thousands of travelers each day that experience a canceled flight, lost luggage or some other travel inconvenience caused by an airline.For this reason, many nations have air travel laws put in place to protect air passenger rights. With different laws applying to different situations in different countries, it may seem confusing. What exactly are your rights?

What are you entitled to if you suffer loss or delay?

This page is a useful resource, but the bottom line is this: If you have had air travel problems within the past three years, there is a strong chance that FlightHelp can help you get the compensation you deserve.

Just let us know what happened, as we will let you know what we can do for you.Don’t fall for anything the airlines tell you. Remember, airline employees work for the airline, not for you.

What is your case worth?

We will find out, at $0 up front cost to you. You pay only when we win for you.

Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!

Even if you were re-booked on another flight, you may still claim compensation.

Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages.

Passenger Rights

Air passenger rights vary by region, but they exist to protect you in case of flight disruptions. Whether it's a delay, cancellation, or overbooking, you may be entitled to compensation. Our goal is to ensure you understand your rights and help you claim what you deserve.

Denied boarding in US Air

It is not uncommon for airlines to overbook their flights. For US Air, any passenger denied boarding due to an overbooked flight could be entitled to compensation up to $1350.

Luggage Issues for US Air Flights

Whether your luggage is lost, delayed or damaged, passengers have rights to keep in mind. Make sure to hold on to all of your flight documents such as boarding passes and luggage receipts.

Tarmac Delays

Tarmac delay rules vary by region. Here are the standard requirements:

After a 2 hour delay all passengers must be provided with water, food, operational restrooms, and medical care if necessary.
After a 3 hour delay all passengers must be given the option to deplane.
For US Air, additional regulations may apply.

I Think I Deserve
Flight Compensation,
Now What?

If your particular flight scenario was mentioned in the information on this page, or even if it wasn't and you believe you deserve compensation for air travel complications, it's time to let FlightHelp fight for you! Here's what to do next:

01Gather all flight documentation that you have from your trip and set it aside. We are going to need this. Tickets, boarding passes and receipts - no matter what your ticket cost - are all useful.

02File your claim and flighthelp.eu

Sit back, relax, and let us do all the work. We are here to take the stress out of this process for you.

Remember, you only pay if we win!