What Are My Rights As An Airline Passenger?There are roughly 100,000 flights each day, all around the world. This means that there are thousands of travelers each day that experience a canceled flight, lost luggage or some other travel inconvenience caused by an airline. For this reason, many nations have air travel laws put in place to protect air passenger rights.With different laws applying to different situations in different countries, it may seem confusing. What exactly are your rights? What are you entitled to if you suffer loss or delay?This page is a useful resource, but the bottom line is this: If you have had air travel problems within the past three years, there is a strong chance that FlightHelp can help you get the compensation you deserve. Just let us know what happened, as we will let you know what we can do for you.Don’t fall for anything the airlines tell you. Remember, airline employees work for the airline, not for you.
Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!Even if you were re-booked on another flight, you may still claim compensation.Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages.
US Air Passenger Rights
Although the laws in the US regarding passenger rights are not quite as extensive as some of the international laws, you may be entitled to compensation if you were denied boarding, experienced tarmac delays, or experienced any luggage issues on domestic flights.Read more
European Air Passenger Rights
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.Read more
Brazilian Air Passenger Rights
Passengers traveling in Brazil are protected by legislation ANAC400. This set of laws clearly outlines airlines’ responsibilities to their passengers. Whenever an airline fails to adhere to these responsibilities and provide a certain level of care for their passengers, the passenger may be entitled to compensation up to $1,800.Read more
International Air Passenger Rights
Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.Read more
I Think I Deserve Flight Compensation, Now What?If your particular flight scenario was mentioned in the information on this page, or even if it wasn’t and you believe you deserve compensation for air travel complications, it’s time to let FlightHelp fight for you! Here’s what to do next:
Step 1:Go ahead and gather all flight documentation that you have from your trip and set it aside. We are going to need this. Tickets, boarding passes and receipts - no matter what your ticket cost - are all useful.
Step 2:File your claim
Step 3:Sit back, relax, and let us do all the work. We are here to take the stress out of this process for you. Remember, you only pay if we win!
Has An Airline Company Recently Wronged You?Go ahead and file a claim and let FlightHelp, help you!
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FlightHelp is part of FlightHelp Association. FHA is an organization that works to help people on a daily basis that have been affected by air flight delays and cancellations by enforcing their legal rights.
EU REGULATION EC 261
BRAZILIAN REGULATIONS
MONTREAL CONVENTION
US AIRLINE PASSENGER RIGHTSDid Your Flight Get Delayed Or Canceled?
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